I saw this story about recalled tires while watching NBC Nightly News.
I was shocked by the NTSB numbers; 500 people killed and 19,000 injured each year in tire related accidents. There are between one and two MILLION recalled tires still on the road. That means that there are about a half million vehicles on the road with recalled tires.
Please take a few minutes to watch the video.
After watching the story, I decided to register my tires. With my phone camera and good lighting, I took pictures of all four of the tires on my van. The tire ID number starts with DOT. I bought all four Firestone tires from Tires Plus at the same time last year, so all were from the same manufacturer and have the same DOT ID number.
Now off to the Firestone tire registration site.
NBC News said to tell the manufacturer your DOT ID number and your name and address.
I wasn’t prepared to provide the Dealer code number, store address, and the DATE when I purchased my tires.
The Firestone website has a Store Locator link that I used to find the store address information.
I recently had the tires rotated and had the documentation in the vehicle. I found the Store ID/Dealer ID number on the rotation paperwork. (Why doesn’t the Firestone store locator also contain the Dealer ID?)
Now I needed my purchase date. I called the Tires Plus store and had them look up my customer information and the date of purchase.
I was able to find all the information that they requested for registration but have concerns for folks who have a used car and have no information on the tires that came with the vehicle. Folks who can’t remember when or where they purchased their tires will also have difficulty using the registration form.
I’m guessing that the webpage will give you an error if you try to submit the page with incomplete information.
IF YOU DON’T HAVE ALL THE REQUESTED INFORMATION HERE’S A SUGESTION:
The Firestone webpage does have a CONTACT US link
Tire Registration is an option in the Reason for contact drop-down menu.
Fill in your contact information and add the DOT tire ID information and ask that your tires be registered in the COMMENTS section.
My experience was with the Firestone/Bridgestone website. Please add your comments and any helpful information on your own tires and the process or problems that you encountered when trying to register your tires.
I hope that you take a few minutes and register your tires.
Tires are not registered at time of sale, but they could be. The tire dealer has ALL the needed information. Let’s push back and tell them to register the tires when we buy them.
The point of sale system contains all the required data on the dealer and tires. They could add a place for the customer to complete their contact information. Checking a box labeled, “REGISTER TIRES NOW” could finalize the process.
The next time you purchase tires, request that the dealer register the tires while you are standing there. Take the initiative and send a message to the company selling the tires to you; ask them to add registration to the sales process. From the dealer’s point of view, this step won’t take much time and will demonstrate their commitment to your continued safety while using the product.